Do you charge for delivery?
For orders under £30 a standard rate of £2.95 is applied to shipping in Mainland UK(Zone A & Zone B).
For shipping to UK Zone C, orders over £60 are delivered for free and a standard charge of £7.95 is applied to orders under £60.
For shipping to UK Zone C, orders over £60 are delivered for free and a standard charge of £9.95 is applied to orders under £90.
How long will my order take to deliver?
Orders placed after 2pm from Mon-Thu will be delivered with 2 working days.
Orders placed before 2pm on Friday, will be delivered on Monday.
Orders placed after 2pm on Friday will be delivered on Tuesday.
In local areas of PE68RQ, we can arrange for special delivery on request. Please call our office to arrange.
WHAT ARE COOKIES
Cookies are small text files that websites place on your computer, tablet or phone, with your agreement, to collect personal data. They have become a standard feature of many websites to improve the user's experience. Cookies store small snippets of data that help websites keep track of your preferences and tailor content accordingly. They also allow websites to remember your actions and provide a smoother, more personalized experience. There are three types of cookies: session, persistent, and third-party. Session cookies are temporary and last only for the duration of your visit to the website, while persistent cookies are stored on your computer for a longer period. Third-party cookies are created by other websites that have elements on the page that you are visiting.
- Anonymously tracking page visits, hits, search terms, visitor locations, etc. for statistical purposes to help us improve our services. We use Google Analytics to provide us with information about the use of the website.
- Improving security on the website to prevent fraudulent activity and protect your personal information.
- Identifying visitors for login purposes to ensure that you stay logged in on each page you visit, allow your browser to remember your login credentials, and allow us to make recommendations based on your preferences or settings.
- Storing an anonymous reference to your shopping basket and information you enter into the website to track popular search terms.
Cookies do not allow us to gain access to your PC, tablet or mobile device. We do not store any details relating to your credit or debit card. Where your actions can be tracked by a cookie, this is usually done by giving your session (time spent on one website) an unidentifiable numeric ID.
WHAT TYPE OF COOKIES DO WE USE
We use four types of cookies:
- Strictly necessary cookies: These are required for the operation of our website. They include cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
- Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
- We also use session, permanent/persistent, and third-party cookies. Session cookies are temporary files that do not store or locate your personal information and automatically cease to exist when your browsing session with that webshop ends. Permanent or persistent cookies remain in operation after you have closed the browsing session, but are set to auto-expire after a certain period of time. Third-party cookies are installed by third parties such as Google Analytics and TradeTracker.com to collect information to help us understand visitor trends and identify service improvements.
Unless your browser is set up to prevent cookies, when you visit our webshop, your device will automatically receive one or several cookies, which are transferred from this webshop or 3rd party domains to your internet browser. The first time you visit our webshop, you will be asked to accept or reject cookies. If you reject them, the cookies already loaded onto your device will expire immediately. If you decide to browse without making a decision, cookies will be set but you can change this at any time by adapting your consent below.
CONTROLLING & DELETING COOKIES
You can adjust your browser's settings at any time to manage how your device deals with cookies. We also provide an option for non-essential cookies, where we ask for your permission to place them on your device through a simple 'Opt-In' tick box.
Please note that there may be third-party cookies used by advertising networks or external services like web traffic analysis services, over which we have no control. These cookies are typically analytical/performance or targeting cookies.