Account Information
How do I create an account?
How do I create an account?
To create an account please follow this link and register to create a new account. Create Account
Why can I not acccess my account?
Why can I not acccess my account?
If you are unable to access your account, most likely it could be due to incorrect password. To keep your account secure, we do not store the user password hence it cannot be retrieved.
You can use the option to reset the password by going to Login Page and click on forgot password link. Simply enter your user account email and hit "Reset Password" button.
It will send a link to your registered email to reset the password. It usually comes through instantly but can take upto 10 mins. If you don't see an email from Kennedy Wild, please also check the junk folder. If there are any technical issues, please reach out to us via email or call our office during business hours and we will assist you.
It will send a link to your registered email to reset the password. It usually comes through instantly but can take upto 10 mins. If you don't see an email from Kennedy Wild, please also check the junk folder. If there are any technical issues, please reach out to us via email or call our office during business hours and we will assist you.
Discounts & Gift Codes
How to apply discount code?
How to apply discount code?
On checkout page, enter all the required details upto shipping information and then add the discount code in the box on the right side of the page.
Do discount codes apply to all products?
Do discount codes apply to all products?
While most discount codes only apply to certain products or categories. There might be promotional offers that can apply to all products.
Please check the terms & conditions for the dicount code.
In case of any quries please contact is via email or call our customer support team during business hours.
In case of any quries please contact is via email or call our customer support team during business hours.
Delivery & Returns
What are the delivery charges?
What are the delivery charges?
- Free delivery for all orders over £35 to UK Mainland, excluding Scottish Highlands & Islands, Northern Ireland, Isle of Man, Scilly Isles, Isle of Wight, and Channel Islands.
- Free delivery for all orders over £80 to Scottish Highlands, Northern Ireland .
- Free delivery for all orders over £110 to Scottish Islands, Isle of Man, Scilly Isles, Isle of Wight, and Channel Islands.
How long does it take for the order to get delivered?
How long does it take for the order to get delivered?
- All orders placed before 2pm Mon-Fri, are dispatched the same day.
- Orders placed after 2pm Mon-Thu, are dispatched the next day.
- Orders placed after 2pm on Friday are dispatched on Monday.
For orders delivered to Scottish Highlands & Islands, Northern Ireland, Isle of Man, Scilly Isles, Isle of Wight, and Channel Islands can take between 2-5 days.
What is your return policy?
What is your return policy?
At Kennedy Wild, we do our best to ensure that you are happy with your purchase.
If for any reason you are not satisfied with the product or delivery, we offer 30days free returns.
You can contact us via email or phone and we will assist you with returning the item.
We offer full refund or exchange for the returned items. You also have option to get the discount on your next purchase.
You can contact us via email or phone and we will assist you with returning the item.
We offer full refund or exchange for the returned items. You also have option to get the discount on your next purchase.
How long will it take to get the refund?
How long will it take to get the refund?
Once we recieve the item and all checks are cleared, we immediately process the refund.
Most refunds are credit to the original method of payment within 48hrs but depending on your bank, it may take upto 5 business days.
We keep you updated about the refund via email.
Most refunds are credit to the original method of payment within 48hrs but depending on your bank, it may take upto 5 business days.
We keep you updated about the refund via email.